Meet Lucy
Practice Manager & Director of Operations
Meet Sue
Business Manager
Sue is one of The Amara Clinic’s Patient Coordinators. She helps support each patient’s treatment journey and ensure it is as free from stress as possible. Sue was instrumental in implementing The Amara Clinic’s new software system, which is more patient friendly and helps the clinic run more efficiently. Sue is passionate about improving patient service and has helped facilitate delivery of HRT medication to our patients.
Sue has worked in women’s health for 22 years. She is a multi-talented all-rounder she is a qualified accountant, a Reiki Master, Kinesiologist and DNALife Practitioner. She was the founder and owner of Knowle Grange Health Spa until 2020.
Sue says, ‘Women need to have support with gynae, and menopausal issues and I am so delighted to be able to support the incredible expertise of the clinicians.’
Meet Alex
Patient Coordinator
With over 9 years of experience working at NHS GP surgeries in Groom Bridge and Hartfield Medical Centre, Alex is an essential part of our team. Known for her empathetic and caring nature, she takes great pride in ensuring that every patient feels welcomed and supported from the moment they walk through the door or call with a query. As the first point of contact for patients, Alex is always ready with a warm smile and a helpful attitude, making sure everyone’s needs are met with the highest level of care.
Outside of work, Alex enjoys staying active with spin classes, going on long walks, and spending quality time with her friends and family. A dedicated mother of three wonderful children, she balances her professional and personal life with grace and warmth.
Meet Issy
Patient Coordinator
Issy is passionate about creating a smooth and positive journey for every patient who visits the clinic.
With over 6 years of customer service experience in both retail and as a Patient Coordinator in an aesthetics clinic, Issy brings a caring, approachable, and highly organised approach to ensuring every patient feels welcomed, supported, and valued throughout their journey.
She loves building connections and making sure every detail is taken care of, so patients can feel at ease from start to finish.
Outside of work, Issy enjoys travelling, spending time with her friends and family, exploring new places to eat and Pilates.
Meet Emily
Operations Coordinator
After moving to the UK four and a half years ago, Emily took on new roles, including working as a nanny and joining the intensive care team in London during the COVID-19 pandemic.
This challenging experience reinforced her dedication to healthcare. Later, she relocated to Tunbridge Wells, where she supported patients through sensitive surgical journeys at an aesthetic clinic.
Now, as a mum to a two-year-old son and a military wife, Emily has established her own business as a freelance virtual assistant, specializing in lead generation and supporting patients through clinical pathways.
Her expertise in patient care and operations has culminated in her current role as Operations Director at The Amara Clinic. Outside of her professional life, Emily enjoys Pilates and has a long-standing passion for dance, having danced from the age of three and taught it in Australia before relocating to the UK.
Balancing her career, motherhood, and military family life, Emily brings dedication and compassion to everything she does and is a valuable member of our team.
Meet Harriet
Credit Control
Harriet is a certified chartered accountant with over 13 years of experience in financial management, credit control, and bookkeeping. She has worked with many businesses, from start-ups and family-run companies to larger organisations, honing her expertise in maintaining smooth financial processes.
At the Amara Clinic, Harriet is always happy to assist with any queries, ensuring clear communication and offering support wherever she can to help clients easily navigate their financial concerns.
Outside work, Harriet loves spending time in nature, hiking with her rescue dog Buzz, and travelling across the UK and Europe in her self-converted campervan.
